Privacy policy

SILVERTOUCH JEWELLERY PVT. LTD.

PRIVACY POLICY

SilverTouch Jewellery Pvt. Ltd. respects your privacy and is committed to protecting the confidentiality and security of your personal information. This Privacy Policy explains what information we collect, why we collect it, and how we use and protect it.

Information We Collect

When you purchase from SilverTouch Jewellery, we may collect:

·        Name

·        Billing and shipping address

·        Email address

·        Contact number

·        Order and transaction details

·        Other information voluntarily provided by you

This information is used for processing orders, providing customer support, managing your account, improving our services, and communicating with you about your purchases.

Use of Personal Information

·        Process and deliver orders.

·        Provide customer service and support.

·        Manage accounts and orders.

·        Improve our website, products and customer experience.

·        Send promotional or marketing communications where you have provided consent.

If you have opted in to receive marketing communications, you may unsubscribe at any time through the unsubscribe option in our emails or by contacting us. We will not sell, rent or trade your personal information for third-party marketing.

Third-Party Services

We may use trusted third-party service providers, including e-commerce platforms, payment gateways, delivery partners and analytics services, where necessary to provide our services. Such providers may process information only as required to perform their services.

If our website uses Shopify or another third-party platform, your information may be processed and stored through their systems according to their respective privacy policies.

Payment Information

Payments may be processed through third-party payment gateways. These providers may receive the information required to securely process your purchase. SilverTouch Jewellery Pvt. Ltd. does not sell or rent your financial information and takes reasonable precautions to protect it.

Website Analytics & Cookies

We may use analytics services such as Google Analytics to understand website traffic, visitor behaviour and customer journeys. Our website may also use cookies to improve functionality, remember shopping-cart activity and analyse traffic.

You may disable cookies through your browser settings, although some website features may not function properly.

Data Security

We take reasonable security measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no online transmission or electronic storage system can be guaranteed completely secure.

Sharing of Information

We do not sell, rent or trade your personal information. Information may be shared with service providers when necessary to process orders or provide services. We may also disclose information when required by law, legal proceedings, government authorities, or to protect our legal rights.

Links to third-party websites may appear on our website. Their own privacy policies will apply when you access them.

Your Rights

·        Access the personal information we hold about you.

·        Correct inaccurate or outdated information.

·        Request deletion of your personal information, where applicable.

·        Withdraw consent for marketing communications.

Changes to This Privacy Policy

SilverTouch Jewellery Pvt. Ltd. may update this Privacy Policy from time to time. Changes will take effect when the revised policy is published on our website. We encourage you to review it periodically.

Contact Us

For questions, concerns, complaints or requests regarding your personal information or this Privacy Policy:

SilverTouch Jewellery Pvt. Ltd.

Email: connect@silvertouchjewellery.com